Privacy Policy
Effective Date: January 1, 2025
Last Updated: October 15, 2025
1. Introduction
TeamRezy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports team management platform.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you register and use our service:
- Account Information: Email address, password, first name, last name, phone number
- Team Information: Team names, team member details, manager assignments
- Venue Information: Venue names, addresses, contact information, capacity details
- Reservation Data: Booking details, dates, times, participant information
- Tournament Information: Tournament names, dates, locations, participant details
- Location Data: Geographic coordinates for venues and game locations (for mapping and distance calculations)
2.2 Automatically Collected Information
- Usage Data: Information about how you interact with our platform
- Device Information: Browser type, operating system, IP address
- Session Data: Login times, session duration, and activity logs
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our sports team management services
- Manage user accounts and authentication
- Process team registrations and manage team memberships
- Facilitate venue bookings and reservation management
- Organize and manage tournaments and games
- Calculate distances and provide location-based features
- Send important notifications about bookings, tournaments, and account updates
- Improve our services and user experience
- Ensure platform security and prevent unauthorized access
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Within Your Team: Team members and managers can view relevant team information
- Venue Operators: Venue managers can view booking information for their venues
- Tournament Organizers: Tournament administrators can view participant information for their events
- Service Providers: Third-party services that help us operate our platform (e.g., hosting, email delivery, mapping services)
- Legal Requirements: When required by law or to protect our legal rights
5. Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission using HTTPS
- Secure user authentication and session management
- Row-level security policies to restrict data access
- Regular security audits and updates
- Access controls limiting who can view your information
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
6.1 Account Deletion and Data Removal
When you delete your account:
- Personal Information Deleted: Your name, email, phone number, profile data, authentication credentials, location data, and personal communications will be permanently deleted within 30 days.
- Anonymized Data Retained: Certain transactional data may be anonymized and retained for legal and business purposes, including:
- Reservation history (anonymized as "Deleted User")
- Payment records (required for 7 years for tax and audit purposes)
- Aggregated analytics data with no personal identification
- Grace Period: You have 7 days after submitting a deletion request to cancel it by replying to the confirmation email.
To request account deletion, visit https://teamrezy.com/delete-account or use the mobile app.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Update: Correct or update your personal information through your account settings
- Delete: Request deletion of your account and associated data. You can submit a deletion request at https://teamrezy.com/delete-account or through your account settings in the mobile app. We will process your request within 30 days as required by GDPR and CCPA.
- Withdraw Consent: Withdraw consent for certain data processing activities
- Data Portability: Request a copy of your data in a portable format
How to Exercise Your Rights:
We will respond to your request within 30 days. For account deletion requests, we will permanently delete your personal information within 30 days of verification, except for data we are required to retain for legal or regulatory purposes.
8. Cookies and Tracking
We use essential cookies for authentication and application functionality. We do not use tracking or advertising cookies.
The cookies we use include:
- Authentication Cookies: To maintain your login session and keep you signed in
- Functional Cookies: To remember your preferences and settings
These cookies are strictly necessary for the operation of our service and do not track you across other websites or collect personal information for advertising purposes.
9. Third-Party Services
Our platform may integrate with third-party services for enhanced functionality:
- Mapping Services: For location display and distance calculations
- Email Services: For sending notifications and communications
- Authentication Providers: For secure user login
- Payment Processing: For secure transaction processing
These services have their own privacy policies, and we encourage you to review them.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
13. Contact Information
14. Compliance
This Privacy Policy is designed to comply with applicable privacy laws, including:
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR) for EU users
- Other applicable state and federal privacy regulations
© 2025 TeamRezy. All rights reserved.